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Ordering, Shipping and Returns

BUY NOW, ADD TO CART Buttons are all encrypted and secured through PayPal and are for domestic, USA orders ONLY

Domestic(within Cont USA)S&H charges are included at checkout unless otherwise stated.

For those who do not wish to use Buy Now/paypal. Postal Money Orders(preferred) and business/personal checks also accepted, please email info@phantomkustom.com for details. Be sure to include item number(s) and shipping address. Items ship when funds have cleared.

SHIPPING, DOMESTIC(Cont. USA ONLY)

Shipping prices are as stated in each section and included at checkout.

Multiple items purchased may be combined to save shipping cost. Any overpayment will be refunded at time of shipping.

STANDARD SHIPPING:: Most smaller items are shipped USPS Priority Mail, 2-3 days, ship within 1-5 businees days of order placement. Ship details emailed thru paypal.

Larger or heavier items are shipped UPS Ground or USPS Parcel Post, within 1-5 business days of order placement. Ship time and tracking through UPS.com, you will receive an email with track#.

As there are many methods of shipping available if you require alternate forms of shipping please email us!

INTERNATIONAL(Non Cont.USA, ) ORDERS MUST EMAIL US PRIOR TO ORDERING!

Please email info@phantomkustom.com with item number(s) and shipping address. You will receive an email with expected S&H charges, you must reply to this email to get an invoice for payment to purchase the item(s).

Most smaller items are shipped USPS Priority Mail Internaional, 6-10days,ship within 2 business days of order placement.

Larger or heavier items are shipped UPS,within 2 business days of order placement. Ship time and tracking through UPS.

RETURNS POLICY

Damaged items must be reported to shipper/carrier and info@phantomkustom.com immediately!

NO RETURNS on Installed or electrical items.

Items returned must be in origial packaging and complete.

Items returned are exchange ONLY. In the event an item is SOLD OUT you will have the option of accepting an equal replacement or a refund or combination.

All MONEY BACK RETURNS are subject to a 20% restocking fee with the exception of SOLD OUT Items.

Return shipping charges will be refunded to buyer in cases deemed by us to be our resposibility. Example: Phantom Kustom shipped an incorrect part.

 

 

 

Phantom Kustom :: PO BOX 260 :: Marlboro, NY 12542

Email::info@phantomkustom.com

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